Mission Cloud Secure
Fully Managed Security, Detection, & Response
Mission Cloud Secure is Mission's comprehensive security software solution for AWS environments. We deploy world-class tooling and a team of AWS experts to help secure customers' operations and cloud against misconfiguration, CVEs, breaches, stolen credentials, and bad actors from individuals to nation states.
Our 24/7 support helps configure and tune CrowdStrike alerting, remediate detected issues, develop incident response runbooks, and guide you on security best practices, while providing comprehensive protection through CrowdStrike's industry-leading Falcon Complete platform.
The Five Pillars of Mission Cloud Secure
24/7 SUPPORT FROM MISSION
Expert support to deliver CrowdStrike configuration, alert remediation, incident response runbooks, and security best practices
COMPREHENSIVE SECURITY
Comprehensive security for AWS, endpoints, identity, and vulnerabilities
CROWDSTRIKE FALCON COMPLETE
CrowdStrike’s most comprehensive security services
CONTINUOUS THREAT HUNTING
Continuous threat hunting in partnership with CrowdStrike, law enforcement, intelligence and defense communities
24/7 SOC
24/7 SOC for managed detection and response
“Okay, but remember that giant airline outage?
Wasn’t that CrowdStrike’s fault…?”
This is actually a perfect example of why you want a partner like Mission managing your security tooling for you.
1 AM: OUTAGE BEGINS
The faulty patch is pushed—because our CloudOps team is watching 24/7, we know before our customers do that something’s gone wrong
3.30 AM: IDENTIFICATION
We identify all customers and resources affected by the outage; CrowdStrike has not yet issued an alert, but we suspect a common a root cause after noting the similarity between affected VMs
7 AM: REMEDIATION
Dedicated Slack and Zoom war rooms go live; CSMs and TAMs are brought in to partner on support and comms; CrowdStrike notifies us of the issue and remediation steps; we begin going instance by instance to apply the fix and recover VMs
9 AM: ONLINE AGAIN
Before close of business, all customers are back up and running again!
“Mission not only offers expertise in all AWS technologies, but also provides a deep bench of resources to immediately start projects and complete the work quickly. The other alternatives we considered would have taken a lot longer to implement security measures, and for the benefit of our customers, we did not want to wait.”
ISVa & SRRP Combined
Mission Control is an ISVa SaaS while CrowdStrike is in the SaaS Revenue Recognition Program (SRRP)—Mission Cloud Secure combines these to create large marketplace transactions for your SPIFs and attainment.
Tri-Party Sales Motion
Mission and CrowdStrike partner to co-sell and grow customers—both sales teams can pitch the entirety of the CrowdStrike product catalog to a Mission Cloud Secure account, and all follow-on sales are also marketplace transactions with SRRP retirement.
Marketplace Exclusive
This product is transacted exclusively through the AWS Marketplace, so no other channel is competing for your quota.
Quota & EDP Burndown
Mission Cloud Secure helps customers burndown their cross-service PPA (also known as an EDP) commitments through AWS Marketplace consumption.
No Resale or Partner Support
Mission Cloud Secure does not require resale or partner-led support.
No More "Near Misses"
With proactive around-the- clock monitoring, you can rest easy regardless of when or how an incident happens
Cloud-Native Security
Distributed workforces and distributed systems need security across all endpoints, whether its AWS services or employee hardware
Compliance Needs
Meet existing compliance obligations and measure yourself against all the common frameworks for audit readiness
24/7 Piece of Mind
Entrust your incident response to security experts who know how to safely isolate systems, contain breaches, and ensure uptime while doing it
Get Ahead of Threats
If you want to stop ransomware or espionage you need a dedicated security team actively researching and improving your security to meet advanced threats
Ditch Legacy Tooling
Antivirus clients are nice… but by themselves, they’re no match for the modern cybersecurity landscape
Since we view both AWS and the customers of AWS as our customers, we are committed to doing right by both. To that end, we've built this product so that Account Managers can reach their quota, while the customer gets an ideal procurement process via the AWS marketplace and burndown toward their PPA (EDP). We believe that in the best kinds of products, every customer wins:
- AWS fosters the long-term growth of the customer and deepens their investment in the AWS ecosystem
- The customer gets the best possible experience of AWS's capabilities and leverages them to maximum effect
Spend Characteristics
(Hard requirements / Soft requirements)
✓ Minimum AWS Spend: $1,000/mo
✓ Has container workloads on EC2 or Containers
✓ Suitable for customers that are resale adverse / cannot do resale (although there's no reason resale friendly customers would be disqualified from Mission Cloud Secure. It's just not driven by resale.)
Situational Characteristics
(Hard requirements / Soft requirements)
✓ Has insufficient security tooling or unhappy with it
✓ Has compliance obligations to achieve or maintain
✓ Needs help with AWS native security best practices
✓ Has "security gophers" (repeating security issues)
✓ Wants unified security for AWS as well as employee hardware
✓ Needs an on-call team for security incidents
✓ Needs a SOC
Shopping For
(Hard requirements / Soft requirements)
✓ Security tooling
✓ A SOC
✓ Managed Detection & Response (MDR)
✓ Endpoint security for employee or on-prem hardware
✓ SIEM (security information and event management)
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Marketplace
Offer
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Email
Nurtures
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Customer Facing Info Sheet
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Public Facing Webpage
Access Consultative Advice and Hands-On Keyboard Support Directly Through Mission Control
With Engineer Assist, an add-on available through our managed services, customers can submit requests directly through Mission Control to access consultative advice and hands-on keyboard support for their DevOps practices through the activities defined below. The standard initial response time for Engineer Assist requests is 2 business days. The assigned engineer will assess the requested activity and communicate an estimated effort before starting work.
All activities are subject to having the necessary access to AWS environments and codebases included in the request.
Ready to get started?
Not sure who your account executive is? Contact:
- Michela Vanjo, SR Channel Manager, SUP & SMB: mvanjo@missioncloud.com
- Matt Forlow, Channel Manager, ENT: mforlow@missioncloud.com
- Manager, Channels & Alliances, sklipp@missioncloud.com
Want to Learn More About Mission?
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Will I experience downtime during my AWS migration?
This depends on the specifics of the workloads you’re moving, the type of migration you’re doing, and your preferred timeline, but in general we will optimize your cloud migration services to ensure the minimal necessary downtime. Since this is often a concern, this is one of the first items we’ll address when constructing your migration plan and we’ll discuss strategies and mitigations we can employ to minimize the impact on your business.
How much experience does Mission Cloud have with cloud migrations?
Lots. Mission has migrated hundreds of customers to AWS, both from all the providers you’ve heard of and many you haven’t. We’ve been certified by AWS for migrations work with the Migrations Competency, and we are recognized by AWS as the #1 Partner at “recognized revenue” in its Migration Acceleration Program—that means getting workloads onto AWS rapidly and exactly as predicted in our migration plans.
What are the various cloud migration strategies?
- Rehost – Also commonly referred to as “lift-and-shift,” this strategy involves reproducing your current architecture as much as possible. This can be an ideal first phase for some cloud migrations, but is often the least efficient strategy in the long-term.
- Relocate – This strategy is most-common for inter-AWS migrations or replatforming to a cloud version of an application. This often means moving resources between accounts, VPCs, or regions and is common during acquisitions when a new account architecture is necessary.
- Replatform – This strategy takes advantage of AWS-managed services for your workloads, like moving a database to RDS, moving to AWS-specific hardware, like Graviton, or even modernizing OSes and moving to Linux to reduce licensing costs. Replatforming is a great option when you want to preserve a legacy application’s structure while reducing its operational overhead.
- Refactor – Also known as “Re-Architect,” this is about modernizing your applications as you move them to the cloud. Often there can be significant performance and cost wins for re-architecting some or even all of your workloads as part of a migration and engaging with this option is often ideal for cost of ownership.
How do I know which cloud migration strategy to choose?
The truth is, you won’t—not until you’ve accurately assessed your business and cost objectives. Some businesses think they will prefer a simple cloud migration that reproduces their current architecture but discover the inefficiencies aren’t acceptable. That’s why we make assessing your current state and business objectives a part of every engagement—to help you find the combination of optimization, timeline, and cost of ownership that best meets your needs.
How can I minimize downtime during a cloud migration?
This comes down to preparation, planning, and execution. Knowing what you’re attempting to migrate, what critical systems you need to have online, elements of your architecture that depend on a given service’s availability or consistency—all of these elements can create downtime if they’re not appropriately managed. We’ll work with you to identify these critical components of your system and come up with plans to mitigate the effects of a transition and make it as seamless as possible.
How long does a cloud migration take?
The real answer is: it depends on how complex the workload is and the cloud migration strategy. A lift and shift strategy, for example, can be faster than a refactor strategy—but it may also take more tuning and right-sizing to meet your performance and cost objectives. Some migrations take weeks. Some unfold over multiple phases while taking a year or more. But you won’t know the real answer without an accurate assessment of your current environment and objectives for AWS adoption.
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