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Mission Cloud Foundation
AWS guidance for efficient growth and foundational best practices
Efficiency You Need
Running your environment efficiently is an evolving problem which takes strategy and expertise. It’s critical to monitor your costs, tag your infrastructure appropriately, actively manage it, and ensure you’re architected in a way to maximize your performance while minimizing your overhead. With our FinOps and InfraOps support, you’ll get experts trained to do exactly that.
Your Industry’s Best Practices
Our teams work with some of the largest AWS environments in every industry. We understand not only best practices for AWS itself, but for industry-specific needs, like compliance, governance, monitoring, logging, containerizing, and the architectures that make all of these possible. We’ve worked with hundreds of customers across thousands of deployments to help their environments scale and perform.
Support You Can Trust
Our 24/7 support is backed by Enterprise SLAs and AWS itself. This means that when an issue arises, or a critical service goes down, you’re not on your own for figuring out a fix. With live chat and ticketing, you get responses in minutes, so you can get back up and running without losing customers or breaching a secure system.
Peace of Mind
How do you know if you’ve made the right choices for your long-term growth? What about keeping your environment secure or meeting a compliance benchmark? With our experts alongside you every step of the way, you can have confidence that you’re aligned to best practices, secure, and designed for the scale you need.
Continuous cost optimization and ongoing financial management
Continuous guidance on foundational best practices and cloud governance
Cloud strategy for adopting technologies that transform your business
Round-the-clock Enterprise support, led by Mission and backed by AWS
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FinOps
Regular reviews of your customers' environment for cost, performance, reliability, and efficiency, helping them better align with AWS best practices. Right-sizing of their infrastructure, developing tagging strategies for budgets, identifying cost centers, improving RI and SP purchasing strategies for greater coverage, and getting guidance on PPAs and EDPs.
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InfraOps
Identify opportunities to help customers modernize, improve their governance and overall infrastructure health, and analyze their tickets and alerts for underlying issues. Ensure that any changes made for cost efficiency don't degrade performance, or vice versa.
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24/7 Enterprise Support
Provide your customers with rapid support anytime they need it. Our CloudOps team operates on a follow-the-sun model with industry-leading SLAs. We're backed by AWS Enterprise Support and are always available for technical help and troubleshooting.
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Industry-Leading Tools
Give customers a rich understanding of their environment top to bottom. Identify their opportunities to optimize and better align to best practices by leveraging our tooling, including Vega Cloud and Mission Control.
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Instant Discount Program
Customers get an immediate, across the board 5% discount on their AWS bill through our financial engineering.
Efficiency You Need
Running your environment efficiently is an evolving problem which takes strategy and expertise. It’s critical to monitor your costs, tag your infrastructure appropriately, actively manage it, and ensure you’re architected in a way to maximize your performance while minimizing your overhead. With our FinOps and InfraOps support, you’ll get experts trained to do exactly that.
Your Industry’s Best Practices
Our teams work with some of the largest AWS environments in every industry. We understand not only best practices for AWS itself, but for industry-specific needs, like compliance, governance, monitoring, logging, containerizing, and the architectures that make all of these possible. We’ve worked with hundreds of customers across thousands of deployments to help their environments scale and perform.
Support You Can Trust
Our 24/7 support is backed by Enterprise SLAs and AWS itself. This means that when an issue arises, or a critical service goes down, you’re not on your own for figuring out a fix. With live chat and ticketing, you get responses in minutes, so you can get back up and running without losing customers or breaching a secure system.
Peace of Mind
How do you know if you’ve made the right choices for your long-term growth? What about keeping your environment secure or meeting a compliance benchmark? With our experts alongside you every step of the way, you can have confidence that you’re aligned to best practices, secure, and designed for the scale you need.
We use the leading cloud management platform, Vega Cloud, to analyze your environment for cost savings opportunities. These tools give customers greater visibility and control of costs, and we supercharge them by contextualizing their suggestions to customers' specific goals, situation, and needs.
Mission Control
Help your customers gain comprehensive visibility into their cloud environments through Mission Control, supported by our expert CloudOps and Cloud Analyst teams. We deliver actionable insights tailored to each customer's unique business objectives, infrastructure requirements, and operational needs, while maintaining detailed tracking of environmental performance and cost metrics. This integrated approach enables AWS customers to optimize their cloud investments and achieve better business outcomes.
“We’re already saving tens of thousands a month with Mission, and my goal now is to get that to six figures. The amount that Mission has saved us is downright massive."
How can I measure my alignment to AWS best practices?
Mission Control helps you to measure this by benchmarking your environment using a combination of a proprietary algorithm and several AWS tools, including AWS Trusted Advisor, AWS Security Hub, and AWS Compute Optimizer. If you want to get a sense of your alignment prior to signing up for Cloud Foundation, you can try Mission Cloud Score for free from the AWS Marketplace. Mission Cloud Score is powered by Mission Control and benchmarks your environment against the well-architected pillars.
How often will I meet with my Cloud Analysts?
We can’t jump on a call at the drop of a hat, but your team of Cloud Analysts are available to meet with you at the cadence you prefer. We suggest a cadence of somewhere between quarterly and monthly, depending on the growth and frequency of change to your AWS environment. If you need to meet more than bi-weekly with us, that’s subject to special approval.
What if I need more assistance with cloud operations management, 24/7 incident and security monitoring?
You should definitely consider Mission Cloud One, our comprehensive managed services for AWS operations, optimization, and security. Mission Cloud One comes with everything you get in Cloud Foundation, and with the addition of New Relic for monitoring and CrowdStrike for security, you get a NOC and SOC for managing your environment. This empowers our CloudOps team to offer your proactive support, responding to alerts on your behalf and intervening on your behalf when incidents occur.
What’s the difference between Mission support and AWS support?
There are 3 major differences: ratio of customers to engineers, environmental visibility, and cost. We maintain an engineer to customer ratio of roughly 1:10, giving our team more opportunity to build up familiarity with your environment. All our teams also have equal visibility into your environment, including your Mission Control instance, so we can more quickly contextualize your requests. And finally, we offer Enterprise support with SLAs that match AWS’s, but we are often vastly less expensive than what you’ll pay for Enterprise support from AWS.
How does the Instant Discount Program work?
The Instant Discount Program works by incorporating your billing into our payer account. Because of the purchasing we do in aggregate on behalf of our customers, we can effectively buy from AWS in bulk for a discount and then redistribute that pricing advantage to our customers. So getting your discount is truly as simple as signing up.
How do I know if I have FinOps or InfrOps opportunities in my environment?
Two key indicators are the growth of your overall costs and your applications’ performance. If you find yourself running into scaling limitations for either of those, this is a strong indicator that you have opportunities to make your environment more efficient and to re-architect with best practices in mind. Issues like spiraling or spiking costs or application instability have their roots in infrastructural decisions, and we can show you where there may be waste, bottlenecks, or other opportunities to create a more healthy and performant environment.
Get in touch
Lower Your AWS Bill By Up to 20%
Connect with a cloud advisor to find out how much you can save with Mission and AWS.
Ready to get started?
Not sure who your account executive is? Contact:
- Michela Vanjo, SR Channel Manager, SUP & SMB: mvanjo@missioncloud.com
- Matt Forlow, Channel Manager, ENT: mforlow@missioncloud.com
- Stuart Klipp, Manager, Channels & Alliances, sklipp@missioncloud.com
Want to Learn More About Mission?
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